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Luciana Scrofani GreenLuciana Scrofani Green
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  • About
    • About Me
    • Sectors
    • Testimonials and Google Reviews
    • One Stop Language Solutions
    • Sustainability
  • Interpreting
    • Business Interpreting
    • Conference Interpreting
    • Consecutive Interpreting
    • Interpreting Portfolio
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    • Doc Translations Overview
    • Legal and Certified Translations
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April 2022

Industry news to watch out for

It was recently announced that Ubiqus a leading global language service provider has joined up with Acolad to expand their reach, speed up delivery timelines, and to support clients in the best possible way. Between the two companies their technical skills, development in technology and vast capability of language solutions offers clients more than just the standard communication support. I look forward to seeing where their adventure takes them.

Boostlingo has also announced their acquisition of VoiceBoxer, a leader in interpretation management technology, a provider of RSI and whose products I use almost daily. This is big news in the world of interpretation, and it will be interesting to see what developments and advances this acquisition brings.

  • 29 April, 2022
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Top 5 things to consider when hiring a professional interpreter

We were recently contacted by a London brand design agency whose interpreter had let them down at the last minute. We were called upon at the eleventh hour to step in and assist with a business meeting for which interpretation services were required.

It led me to thinking that there are so many ways in which you can maximise the benefit from having a professional interpreter.

For us, preparation is key, and an interpreter should always have enough time to be fully briefed before undertaking any assignment.

So, here is my step-by-step guide to gaining maximum benefit from your professional interpreter.

1. Provide your interpreter with as much information as possible regarding the job: this might be about the company, the event or, if it’s a strategic meeting, the required outcome. The more material the interpreter can be briefed with, the better prepared they will be on the day. In the brief, along with logistical information, it is useful for the interpreter to be informed about the:

· Purpose of the event/meeting

· Size of room and number of people present

· Interpreting equipment to be used

· Presentations, minutes from past meetings, or agendas

2. Inform the interpreter of the dynamic of the meeting, what should they expect and is there any specific information that would be useful for them to know before the event/meeting starts? It is always good to avoid surprises!

3. Ensure that the interpreter arrives well in advance of the meeting or event. A rushed interpreter is not a happy interpreter!

4. Think of your interpreter not as an addition to your meeting, but as a linguistic partner. Engage with them fully and you will gain much more from them than just words and translation.

5. Think about the follow up after the event or meeting.

Your interpreter will understand the context of the event, and most interpreters are also translators, so they can translate conference documentation, minutes of meetings, contracts and other business documentation post the meeting.

Sometimes interpreters are considered the last piece of the puzzle, but on many occasions they receive words of appreciation for their hard work and even an applause!

Earlier this week I was interpreting remotely, and I was truly flattered to hear the speaker for a Pfizer event informing his audience that he had goosebumps knowing his speech was being interpreted into ten languages!

This is why I love what I do!

  • 29 April, 2022
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<strong>Interpreting for the IT industry: acronyms, jargon and nuance…</strong>

Over the last six months, I have been offering interpreting services for an American manufacturing company which is training their Italian staff in using SAP software. I have been interpreting for in depth training sessions in small groups for three to four people at a time, and also 1:1 training sessions, and now feel adept in using this software myself!

Interpreting for IT companies and especially for their training courses is something in which I have many years of experience, and it is certainly a niche market! The language is very specific and technical, and working with an interpreter who has this knowledge and these skills for these sessions is absolutely essential. There are lots of acronyms and jargon, so preparation along with experience really is key when carrying out these assignments.

I have worked for many IT and software companies over the years, including Telecom Italia SPA, Nortel Networks, Agilent Technologies, Hewlett Packard, and Reiss Romoli in L’Aquila who have provided many IT training courses.

These years of experience have provided valuable knowledge of the IT interpreting industry, and I am always pleased to put these skills into practice.

You may not be aware that I provide interpreting services for small groups and training sessions but this is an area in which I am often providing services, and having a highly qualified interpreter certainly pays dividends.

Interpreting for the IT industry: acronyms, jargon and nuance…

Over the last six months, I have been offering interpreting services for an American manufacturing company which is training their Italian staff in using SAP software. I have been interpreting for in depth training sessions in small groups for three to four people at a time, and also 1:1 training sessions, and now feel adept in using this software myself!

Interpreting for IT companies and especially for their training courses is something in which I have many years of experience, and it is certainly a niche market! The language is very specific and technical, and working with an interpreter who has this knowledge and these skills for these sessions is absolutely essential. There are lots of acronyms and jargon, so preparation along with experience really is key when carrying out these assignments.

I have worked for many IT and software companies over the years, including Telecom Italia SPA, Nortel Networks, Agilent Technologies, Hewlett Packard, and Reiss Romoli in L’Aquila who have provided many IT training courses.

These years of experience have provided valuable knowledge of the IT interpreting industry, and I am always pleased to put these skills into practice.

You may not be aware that I provide interpreting services for small groups and training sessions but this is an area in which I am often providing services, and having a highly qualified interpreter certainly pays dividends.

  • 29 April, 2022
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April is a month when Italy also celebrates new life…

Did you know that, according to legend, Rome was founded on April 21, 734 AD. So essentially, Rome’s birthday is this month!

The Natale di Roma isn’t celebrated with a national holiday in Italy, but it is marked in Rome with re-enactments and parades in the city. So, if seeing “real” gladiators on the streets of Rome appeals to you, book your flights, pronto!

I absolutely adore Rome, the city has been a huge part of my life: I studied in Rome, I lived in Rome, I was married in Rome and my children were born in Rome! Despite being born in Sicily myself, I feel at least 50% Roman!

Italy also celebrates the Festa della Liberazione this month, on April 25th, which marks the end of Nazi occupation during WWII along with the end of fascist rule in Italy. This momentous date is celebrated with a national holiday in Italy and marked by parades across the country, organised by the National Partisan Association of Italy.

  • 29 April, 2022
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Nurturing Growth Mindset Habits

Those who know me, know I am a champion of personal development and this year I embraced this fully, by enrolling on a three-month course with the brilliant Ruth Kearns Woollman (PhD, PCC, CPCC), a Leadership Development Coach and experienced trainer.

Ruth is an advocate of the concept of the growth mindset and her course, titled “Growing in Resilience Together”, has focused on recognising the signs and triggers of stress, the importance of energy (rather than time) as a key to success, and nurturing growth mindset habits.

She describes the programme as suitable for “… professionals who want to build their resilience, who are committed to working on themselves and open to giving and receiving support.”

It has been so eye opening to take this course with my fellow attendees, and it is lovely to work as part of a group. As Ruth herself says, “… a consistent piece of feedback I get is about the power of the dynamic of the group.” I am starting to put her practices into place during my working week and I hope that this will make me more productive and able to take on new challenges without fear, whilst feeling less stress, having more time and increased energy…

It is, perhaps, a lot to ask from a three-month course, but I am feeling so positive about this year, I expect some of the important changes Ruth has initiated will certainly pay dividends on a professional and personal level!

  • 29 April, 2022
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20 years ago today! 💕🥰💕 Happy anniversary 20 years ago today! 💕🥰💕 Happy anniversary to us 🥂What a milestone!! Family, two beautiful and caring girls, countless memories, 7305 days, many holidays, 175,316 hours, two countries. These photos were taken at Villa di Fiorano in Rome which is also a James Bond Spectre film location. ☺️ So many memories and here’s to the next 20 years & more! ❤️#happyanniversary #italianwedding #rollsroyce #italian #italianstyle #italianinterpreter #italiano #rome #italy #loveitaly #italiantranslator #memories #anniversary #translatorlife
Amazing Review💗 'Super fast reliable service . Amazing Review💗

'Super fast reliable service ...
Do you need any translation within hours?
This is the place.'
Randil Ramsess

It was so lovely to get this review, thank you Randil. I’m happy to read you appreciated my quick turnaround of your certified English to Italian documents. It was a pleasure to support you in this way.💗

#TestimonalTuesday #terps #1nt #RSI #xl8 #translationservices #interpreterservices #conferenceinterpreting
If you could escape one task on your to-do list, w If you could escape one task on your to-do list, what would it be? 🤔

Although my passion is providing high-level translations and interpretations for individuals and companies, there's a lot of behind-the-scenes work to do in my business!

That said, I know a lot of people wouldn't complain if their full inboxes vanished without a trace - but handling emails is one of my favourite things to do! ✉️

I never know what will pop up next - a new client, a quick thank-you message, a familiar face back with another assignment. It certainly keeps me on my toes, and it's all part of the fun! No two days are ever the same.
Perhaps you're a whiz at bookkeeping, organising your calendar, or keeping your paperwork meticulously organised. What usually-unpopular task is popular with you? Share your talents in the comments! 👇

#fridayfunday #fridayfeeling #todolist #business #interpretationservices #translation
I wanted to share with you a recent recommendation I wanted to share with you a recent recommendation I received on LinkedIn - 

‘My UK colleague Harry and myself had the luck and pleasure to have Luciana by our side during the Learning Technologies London 2023 exhibition as we welcomed an Italian delegation that wanted to know more about Klaxoon.

Luciana has demonstrated outstanding real-time translation skills despite the busy and noisy environment we were in.

Thanks to Luciana, the delegation understood the many benefits of our solution and consequently asked many many questions 😀

And as if it were not enough, Luciana showed a very positive, fun yet very professional personality.

Grazie mille Luciana !’

I enjoyed translation at this event and supporting Phillippe and Harry. I am delighted they were happy with the service I provided.

#tuesday #testimonialtuesday #legalinterpreting #interpreting #interpretingassignments #terps #1nt #RSI #xl8
Happy Monday Instagram! How has your weekend be Happy Monday  Instagram! 

How has your weekend been?

I’ve had a really energising weekend, which led me to think about how I have come to arrive in such a fortunate place – a place where I love my job, work with people who inspire me every day, and where I can continue to learn and develop my skills.❤️

I have come to the conclusion that a large element of getting to where I am today has come from an inbuilt persistence, and my absolute reluctance to ever give up!😄

🌟We all have dreams and aspirations that we hope to achieve in our lives – they could be starting a business, pursuing a passion, having a family or making a difference in the world. These goals are what give our lives purpose and meaning.🌟

But the road to success is not always easy; it can be filled with obstacles, setbacks and challenges that make you want to give up. And, in these hardest moments, I think it’s so important to remember the power of persistence. Persistence is your ally. With persistence, anything is possible.🌈

💪So, my message to you today, @Instagram community, is don’t give up on your goals. Know what you want to achieve and be persistent. Persistence is the quality that can separate those who achieve their dreams from those who don’t. It is the ability to keep going even when the going gets tough. 

Persistence will help you pick yourself up and dust yourself off after a failure and keep you pushing towards success.

The road may be long and full of challenges, but with persistence anything is possible. Let’s embrace the power of persistence and make our dreams a reality.

In the succinct words of Winston Churchill:
 “Success is not final, failure is not fatal: it is the courage to continue that counts.”

Have a great week!

#remotesimultaneousinterpreting #liinterpreters #interpreting #rsi #1int #digitalevents #corporatevents #hybridevents #xl8 #terps #r1int
🌟🌟🌟🌟🌟 'Luciana was very kind and s 🌟🌟🌟🌟🌟

'Luciana was very kind and super professional, timely, and reliable. Absolutely satisfied with the service.'

Luciana è stata gentilissima e superprofessionale, tempestiva, affidabile. Assolutamente soddisfatta del servizio.'
Naomi Fornò

I supported this client with a translation project.  She was happy with my service and it was a pleasure to work on this assignment with her.

#TestimonalTuesday #terps #1nt #RSI #xl8 #translationservices #interpreterservices #conferenceinterpreting
Made in Italy comes to London - The bridge between Made in Italy comes to London - The bridge between Italian and UK Innovation Ecosystem

At the beginning of this month, the 4th edition of the Smau/Italy RestartsUp event, kicked off in London, strengthening the bridge between the Italian innovation ecosystem and the London and UK tech hub.

The opening networking cocktail was hosted by Italian Ambassador to the UK, H.E. Inigo Lambertini and Dino Sorrentino at the Italian Embassy, on May 2nd (by invitation only). The Italian Embassy in London is one of the most important Italian bilateral embassies in the world.

The Italian Embassy at No. 4 Grosvenor Square is a fascinating place, with a magnificent art collection and a lively history.

The event was addressed to investors, corporates and relevant players belonging to the Londoner's and UK startup ecosystem, interested in the delegation selected by Smau.

A lineup of 46 Italian startups was present, specialised in Food & Retail, Smart Manufacturing, Energy & Environment, Smart Mobility and eHealth sectors. 

The event was organised in collaboration with ITA- Italian Trade Agency. #italianinterpreterlondon #smau #italiantradeagency #italianembassylondon #startups
👑It's coronation weekend. The weekend we welcom 👑It's coronation weekend. The weekend we welcome the new king to the throne!👑

The Coronation is centred around a solemn religious ceremony that has remained largely unchanged for over 1,000 years. It takes place at Westminster Abbey in London on Saturday 6th May 2023. I’ll be watching the ceremony with my family. A lot of places are holding big lunches where the whole community will join in.

What are you doing to celebrate this momentous weekend?

#coronation #newking  #legalinterpreting #interpreting #interpretingassignments #terps #1nt #RSI #xl8
English Interpreting for the first time at the Ita English Interpreting for the first time at the Italian Embassy in London. 

SMAU | Italy RestartsUp in London opening networking cocktail event.

Honoured to have interpreted for :

Inigo Lambertini, Italian Ambassador to the UK
- Pierantonio Macola, President of SMAU
- Luigi Napolano, Managing Director London Branch Intesa Sanpaolo

The event is dedicated to investors, corporates and relevant players belonging to the Londoner's and UK startup ecosystem, interested in the delegation selected by Smau. #smau2023 #italianembassylondon #itatradeagency #italchimind #london #innovation #startups #interpreterlife
5 star review ⭐️⭐️⭐️⭐️⭐️ Effic 5 star review ⭐️⭐️⭐️⭐️⭐️
Efficient and fast service! Highly recommend!
Simone Solporini

I supported this client with the translation and certification of a document. They were delighted and it was a pleasure to work with them.

#tuesday #testimonialtuesday #legalinterpreting #interpreting #interpretingassignments #terps #1nt #RSI #xl8
Do you know your worth? Don’t undersell yourse Do you know your worth? 

Don’t undersell yourself. 🏃

Work hard at having firm confidence in yourself and what you do. When you value your work, your clients will see that, and will follow suit.

As an interpreter, I always remind myself that I'm in a position to provide my clients with an invaluable service - connecting the world, helping seal international deals, closing legal cases and far more. 🌎

You also know that you're doing your best work and providing massively important services to others. So continue to build and maintain your confidence. It's one of the biggest assets to your career. 💖

How are you feeling right now - confident in your services, or in need of a boost?

👇 Share your support in the comments!

 #interpreter  #conferenceinterpreter #interpreting #translationservices #xl8
Pure adrenaline #30mimutesinterpreting Pure adrenaline  #30mimutesinterpreting
"I contacted Ms. Luciana for some translations. Sh "I contacted Ms. Luciana for some translations. She provided a fast and precise service. After some time had passed, I asked for her help again, even though it wasn't within her area of expertise. She was very helpful in pointing me in the right direction. I really appreciated her availability and will always be grateful for this selfless gesture, which showed that behind the skilled professional is also a great person. Highly recommended." -Pittaresco

I'm truly humbled and grateful for this amazing testimonial from a satisfied client! It's an honour to be recognised for providing fast and precise translation services, and even more rewarding to know that my willingness to go above and beyond for my clients is appreciated. I believe that behind every successful project is a strong client relationship, and I'm always dedicated to building those relationships through compassion and professionalism. 💖

#tuesday #testimonialtuesday #legalinterpreting #interpreting #interpretingassignments #terps #1nt #RSI #xl8
Sometimes at conferences, people come to the inter Sometimes at conferences, people come to the interpreting booths and watch in awe. 😱

I often get asked how I manage to interpret languages so seamlessly. They wonder how we can do this “magic trick” — interpreting smoothly and intelligently from one language into another without missing a beat. The truth is, it's not magic, but it is fascinating! 🤩

🗣️Interpreting requires a unique set of skills that are developed through extensive training and experience. We undergo rigorous training to hone our language and communication skills, as well as our ability to process information quickly and accurately. Our brains have adapted to this work in fascinating ways, allowing us to keep up with fast-paced conversations.

Through years of practice, we have also developed mental strategies that help us manage the cognitive load of interpreting such as chunking, note-taking, and prediction.

So next time you see an interpreter in action, remember that it's not magic - it's the result of years of training, experience, and fascinating adaptations in our brains! 🧠

Have you ever watched an interpreter in action? Share your impressions!

#Interpreting #Language #Brainpower #professionaldevelopment #Cognition #SimultaneousInterpreting #BrainScience
What are your plans for this weekend? ☀ This we What are your plans for this weekend? ☀

This weekend is all about family time, I will be having some time away from my phone. Enjoying the weather and being outside. 

How about trying to leave your phone on the other side for some of the day?

Try eating mindfully, or reading something offline. This will hopefully help to find yourself in a far more peaceful and centred mindset as you begin your week. 📱

What are your plans for this weekend?

#friday #fridayfeeling #mindful #mindfulness #legalinterpreting #interpreting #interpretingassignments #terps #1nt #RSI #xl8
‘I am delighted with the outstanding professiona ‘I am delighted with the outstanding professionalism and service of Luciana. I would also like to commend on her communication, swift, accurate and courteous.’
Thank you, Luciana.
Kind regards,
Laura Soi

I worked with Laura on a recent assignment and as she says in her testimonial communication is one of my key benefits of working with me.
#tuesday #testimonialtuesday #legalinterpreting #interpreting #interpretingassignments #terps #1nt #RSI #xl8
We like to think that news in other countries does We like to think that news in other countries doesn’t affect us, or that we’re so advanced we can outsmart anything - even the weather.

As an interpreter, I do research every day; as a result, I read about the economic conditions in other countries and what’s affecting industries.

Last summer in Europe, we all joked about ice cream makers & sunscreen manufacturers making a fortune – but we didn’t consider the negative impact the scorching summer had on traditionally “indoor” activities, like leisure centres, cinemas & restaurants.

Whether we like it or not, everything's connected + has a knock-on effect.

What are the most detrimental (or positive!) external factors on your business?

#interperting #translationservices #interpreting #interpretingassignments #terps #1nt #RSI #xl8 #translationservies #interpreterservices #conferenceinterpreting
🥁Breaking News I'm thrilled to announce that 🥁Breaking News 

I'm thrilled to announce that I've recently partnered with Presence, a reputable translation, interpretation, and event management service across Europe. 

With their expertise and my skills, we'll be able to offer a wider range of multilingual solutions to businesses of all sizes. 

Did you know I’ve been working with Presence as a freelance interpreter for more than a decade? 

Over the years I have been their Ambassador and have also worn the additional hat of team leader whilst undertaking interpreting assignments for them.

It was very flattering to be offered the role of Senior Business Development Manager for Presence, UK and Italy, and I admit, I didn’t have to think twice about accepting it!

 I have worked with Presence for so long and admire the way they work with their clients; it is very much in keeping with my own ethos, always providing a great service and going the extra mile.

The part-time role is perfect, offering flexibility whilst being part of a great team and with clients whom I already know, in a variety of industries - some of which will be new, but many that are familiar to me. It's perfect! 

These past two days,  I have had the pleasure of meeting my dream team colleagues at their Luxembourg office and (remotely) at their Maastricht office.


I was amazed by their warm welcome and excited to be part of such a big team. 

I can't wait to get to know each one of them better! 

👋So, 2023 is turning out to be an exciting year so far!

 It’s going to be quite a new experience for me, but it’s one that I’m so ready for. 

Do you think I'm up for the challenge? 

More updates to come soon!#partnership #interpreting #translationservices #multilingualsolutions #businessdevelopment #teamwork
I love variety but I love repeat clients more! I I love variety but I love repeat clients more! 

I’ve been working with many of my clients for 20 years. That’s given me ample opportunity to get to know their work, their expectations and, above all, their personalities.

Finding out their likes and dislikes at the start made a huge difference to how we’ve worked together.

I treated the client relationship like a long term one from the start - researching their businesses, VIP clients & key dates in their calendar.

It’s great business practice (not to mention being a good human!) to care about your clients and be invested in their success.

Do you work with your providers long term or on a project-by-project basis?
 
#interpreting #interpretingassignments #terps #1nt #RSI #xl8 #translationservies #interpreterservices #conferenceinterpreting
‘I required a translation of an official documen ‘I required a translation of an official document at very short notice. Luciana accepted and completed the work on a weekend ready for the next working day. I would like to thank you Luciana for your professionalism and efficiency above and beyond my expectations’. Richard Tanswell

I like supporting my clients in the most efficient way, this assignment was completed in time for the client to be able to use it the next working day.

#tuesday #testimonialtuesday #legalinterpreting #interpreting #interpretingassignments #terps #1nt #RSI #xl8
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  • The rise of AI: friend or foe?
  • Made in Italy comes to London – The bridge between Italian and UK Innovation Ecosystem
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  • Celebrate the season of growth
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