I saw a really inspiring quote recently from a colleague that read “We don’t sell words, we sell our knowledge”. That really struck a chord with me.
Being able to speak multiple languages is not enough to be a good interpreter. Our experience, our years of study, our time invested to really get to the core of what you want to communicate makes a good interpreter.
I am a strong believer in that when I begin a client relationship, I am committed to being in it for the long haul. I go out of my way to prove to clients that I can be trusted, and in turn they will trust me and hopefully return time and time again.
One of my most valued clients is Baillie Gifford, an independent investment manager, managing pension funds, investment trusts, unit trusts and ISAs. They have been very loyal to me over a number of years and I am incredibly grateful to Sarah Hardy and the team. Thank you for your kind and generous words!
Luciana has been a fantastic support for our Italian translation and interpretation projects over the last few years. Most recently she went above and beyond to meet a short translation deadline, and was able to accommodate our remote interpreting needs at very short notice. I really appreciate how reliable Luciana is as it’s not always easy for me to plan far ahead. Luciana always takes time to understand the subject matter fully and is able to easily adapt to the given situation. I think it’s also important given we work closely together to have a strong working relationship and I find Luciana to be very personable, friendly and very easy to work with, to the point that that I view her as really an extension of our team.